meh.. why would a internet company know about bleach.. unless they watch it to
get a better provider which does not look into your downloads... they are just trashy company because it's something we call. privacy....
so my guess is Read there TOS and sue them or get new internet. because reactivating is just a bother also it cost to freaking much and when you download in the future your internet will be disabled again.
Reminds me of a time when my internet got blocked because the internet price increased and had to pay 0.50 cent( because i did not pay enough ). had to pay 20 euro to reactivate it...