[Dagobert]

So I paid for a premium account 2 months ago to download some files and then I came across this site so I've been downloading some HD anime's. Now when I paid for a month I was under the assumption that it automatically cancel's your account unless you pay for another month. Well turns out I got charged this month as well which is not a problem but I rather have the option of paying when I want to. So I went to my account in fileserve and saw that there was no option to cancel automatic payments. I've contacted them 3 times now and haven't gotten any response from them. Since I don't want to be charged for next month, do any of you know if there's a way of canceling automatic payments with them besides contacting them since they obviously don't respond.

I did google this and it seems if you're using paypal you can stop it somehow, however I'm not using paypal, I'm using my bank's credit card. Anyone have any info on this?

[WuxingBagua]

*MOVED* read the fine print, my friend. Post away all. as this is exhausting (whats left of my patience and brain cells)... =)

[alcaray]

You can get your bank to stop honoring the debit. I assume you are paying out of a checking account, right?

-edit- or you could go [Only registered and activated users can see links. ] and find this:

10. Cancellation of Membership.
You may cancel your Membership at any time if you are not completely satisfied. To cancel your Membership, simply cease using the Site and applicable Services and cancel the subscription with the applicable payment processor, if any. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with FileServe. Upon any termination and/or cancellation of your Membership, your license grant, as set forth in Section 12 hereinbelow shall immediately terminate. The following conditions apply to any Premium Membership cancellation: (a) you shall not receive any pro-rata refund of your Fees for partial months or years; and (b) you shall not receive any refund for Fees previously paid up to the date of cancellation or termination and you remain liable for any and all unpaid Fees billed by FileServe.

And I found that link by going [Only registered and activated users can see links. ]. Several interesting links there. Google is your friend.

[Dagobert]

Originally Posted by alcaray

You can get your bank to stop honoring the debit. I assume you are paying out of a checking account, right?

-edit- or you could go [Only registered and activated users can see links. ] and find this:

10. Cancellation of Membership.
You may cancel your Membership at any time if you are not completely satisfied. To cancel your Membership, simply cease using the Site and applicable Services and cancel the subscription with the applicable payment processor, if any. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with FileServe. Upon any termination and/or cancellation of your Membership, your license grant, as set forth in Section 12 hereinbelow shall immediately terminate. The following conditions apply to any Premium Membership cancellation: (a) you shall not receive any pro-rata refund of your Fees for partial months or years; and (b) you shall not receive any refund for Fees previously paid up to the date of cancellation or termination and you remain liable for any and all unpaid Fees billed by FileServe.

And I found that link by going [Only registered and activated users can see links. ]. Several interesting links there. Google is your friend.

Yeah google is a great friend of mine, as a matter of fact me and google are BFF's, however I still don't understand that. I just don't understand it, so pretty much I just don't login to the site at all and it cancels my account?

[WsE]

You choose a billing method. Monthly, 3 months, 6 months etc. From experience with subscriptions I have yet to encounter a service that actually cancels or stops your payment till you choose otherwise. At least when using a credit card as you do.

Basically what you need to do is pay for the given time you want, then cancel the subscription manually. Then once you want to pay for it again you do so, then cancel it again. All of which has to be done manually.

[digritz]

Let me get this straight, you have the information you need but now you need someone to interpret it for you? If you can't figure it out by now you have no biz having a bank account in the first place.

I hope for your sake this is a troll.

[leo_ck]

Originally Posted by Dagobert

So I paid for a premium account 2 months ago to download some files and then I came across this site so I've been downloading some HD anime's. Now when I paid for a month I was under the assumption that it automatically cancel's your account unless you pay for another month. Well turns out I got charged this month as well which is not a problem but I rather have the option of paying when I want to. So I went to my account in fileserve and saw that there was no option to cancel automatic payments. I've contacted them 3 times now and haven't gotten any response from them. Since I don't want to be charged for next month, do any of you know if there's a way of canceling automatic payments with them besides contacting them since they obviously don't respond.

I did google this and it seems if you're using paypal you can stop it somehow, however I'm not using paypal, I'm using my bank's credit card. Anyone have any info on this?

Yo Dagobert, I've had fileserve before. It's tricky in terms of canceling cause it ain't like other sites... So here is how I did it
*(BTW I also learn this via online)*
If u're paying via PayPal:

1. Login to PayPal
2. Go to My account
3. Go to Profile
4. Go to My Money
5. Under My preapproved payments click Update
6. Cancel the subscription.

That's all. I did that and they didn't charge me anymore for fileserve. Hope this helps

[alcaray]

You forgot the part that says: "and cancel the subscription with the applicable payment processor,".

Call your bank (and have your statement handy).

[Dagobert]

Originally Posted by alcaray

You forgot the part that says: "and cancel the subscription with the applicable payment processor,".

Call your bank (and have your statement handy).

Done that, I was told they can't do anything about it unless I dispute it with Fileserve.

Originally Posted by leo_ck

Yo Dagobert, I've had fileserve before. It's tricky in terms of canceling cause it ain't like other sites... So here is how I did it
*(BTW I also learn this via online)*
If u're paying via PayPal:

1. Login to PayPal
2. Go to My account
3. Go to Profile
4. Go to My Money
5. Under My preapproved payments click Update
6. Cancel the subscription.

That's all. I did that and they didn't charge me anymore for fileserve. Hope this helps

Yeah problem is I didn't use paypal, I used my bank's credit card.

[alcaray]

You are not in America? Banks work different here, I guess. Sorry.

If they are sending you a periodic ACH debit, then your bank should be willing to block it, in any country, frankly. I don't get it.