[chococya96]

You know what I'm talking about. Its the latest hack fest that occurred recently in the last couple of weeks/months.

I swear, these hackers are having too much fun hacking "big" game companies. Getting hacked seems like a latest trend.

Sony (PSN, Square Enix, SOE), Nintendo, SE, CodeMasters... God they're getting raped so hard by the hackers XD

Though, most of the hacks (or should I say "leaks") are not that big however, this did damaged the companies image and trust which, I'm pretty sure each company lost some customers because of this latest hack fest... at the same time lose existing customers as well.

Moreover, I would like to point out that whoever the hackers are, they probably have their hands on the master key to the entire World Wide Web. There's no other explanation of this hack fest.

Anyway what is your opinion about this latest hack fest??

P.S As one of a PSN user, I wouldn't give a damn if the company gets hacked or not though I would be pissed if they cancel/delay the DLC for some games because of the leaks. Double pissed if my accounts gets "literally" hacked as well -_-;;

[Vanity]

already changed my credit card and psn password a month ago just in case...
such hassle -_-

[Jioogu]

No they don't lose customers. Why? Because majority thinks like you, they don't give a shit.
There's nothing that cannot be hacked.
Sure it sucks, but it can happen to anyone as long as it's not jsut script-kiddies doing the job but actual hackers.

tl;dr - No one loses customers or trust cause of that (it's been happenieng since ever), it only costs extra money to up the secrity system and maybe results in delays of products

edit: typos

[Conduit]

If this was simply a case of hackers having fun at the expense of the game companies, it might not be that big of a deal, but I have the feeling that this is being done by a group of identity thieves who have realized they can get the personal info of hundreds or even thousands of people in one shot by hacking these game companies.

[Darkchao45]

Luckily, I never put out my credit card info unless its well protected sites like Amazon or ebay since their whole point of business is for people to buy, that means loads of layers of security. Places like PSN and Nintedo shop or w/e its called has security but not as sophisticated =/

[chococya96]

Originally Posted by Jioogu

No they don't lose customers. Why? Because majority thinks like you, they don't give a shit.
There's nothing that cannot be hacked.
Sure it sucks, but it can happen to anyone as long as it's not jsut script-kiddies doing the job but actual hackers.

tl;dr - No one loses customers or trust cause of that (it's been happenieng since ever), it only costs extra money to up the secrity system and maybe results in delays of products

edit: typos

Business is all about making profit and I'm pretty sure those damn big CEOs wouldn't give a damn about customers. Like you said, it only costs extra money to reboot systems and installing new anti-hacking software etc however, this one event and which covered by media, would hurt the companies reputation.

And if your reputation gets hurt: decreased reputation = decline in customer's demand = sales drop

Surely, there are people (well, I guess the majority including me) will say "I don't give a shit" but hell, those people who are very sensitive and paranoid about this issue, will stop using the service even if the percentage of people is not high compared to "I don't give a shit" people. There are other things as well such as rumors/bad-mouthed which also affects the new customers coming into the service.

But yeah, we're talking about big companies... I mean BIG. So they can handle these issue pretty easy and considering their "high" reputation, these hacks/leaks won't do any damages to them anyway XD

Either way, I still don't like their (PSN) customer support... well what can you expect from a fatass company who does jack shit to you -_-;;

[Jioogu]

The number of customers that come over time covers the people that care/stop being customers I believe.
And yes, I do plan to get the Vita, not sure if directly on release or sometime later, depends on my financies

[PN04]

It's not just game companies getting hacked. Before this a company that handles the emails for more than a dozen huge companies like Best buy and citibank got hacked None of the information you put on the internet is truly safe, if someone wants it they'll get it, if not all of it then at least some of it. And people wonder why I dislike the idea of switching to all digital transactions.

As for loosing customers, as long as the company operates there will always bee someone to fill the spot of a person that leaves.

[DTryPleX]

They can hack all they want for all I care, as long as they leave Steam alone there's no problems for me since that's the only service im registered with. But even then they won't get much details since I've never bought anything from them...

[Eglo]

Originally Posted by DTryPleX

They can hack all they want for all I care, as long as they leave Steam alone there's no problems for me since that's the only service im registered with. But even then they won't get much details since I've never bought anything from them...

Can't hack steam NOW, it's pretty much hack proof.
Steam was hacked many, many years ago, but that only allowed people to download free games of it for some time, but that was fixed almost instantly. Valve is smart, they store personal info, credit cards info, on completely remote server *cough*sony*cough*.